Which FrostSmart monitoring plan am I on?

Sign in to FrostSmart, select your site and open Billing to see your current plan. One plan covers the whole site, even if it has several blocks.

What’s included in each plan?

• Basic — live fan monitoring, email and text alerts, up to two users and alarm contacts, and one year of data history.
• Standard — adds phone-call alerts, dashboards and reports, up to five users and alarm contacts, and two years of data history.
• Enterprise — adds one-minute updates, more advanced reporting, the ability to connect your FrostSmart data to other systems, unlimited users and alarm contacts, and five years of data history.

Remote start, stop and automation are available for compatible fans. They’re included with Enterprise and available as a paid add-on with Basic and Standard.

How was my first plan chosen?

When the plans were introduced, we used your selection if you’d made one. For sites without a selection, Standard was the starting point. Sites already using features that require Enterprise, such as connecting FrostSmart data to another system, were set up on Enterprise. If you’re unsure why your site was put on a particular plan, we can check it for you.

How do I compare or change plans?

Compare plans and annual rates on the FrostSmart pricing page.

Open your site’s Billing page to review your options. If you need help choosing a plan or checking when a change would take effect, contact FrostSmart Support.