How do I pay my FrostSmart invoice?

How you pay for FrostSmart monitoring depends on where your site is located.

New Zealand and Australia

Open your annual monitoring invoice and follow the payment instructions on it. Use the reference shown on the invoice so the payment can be matched to your account.

All other countries

Paddle is the company that sends FrostSmart monitoring invoices and takes online payments for us outside New Zealand and Australia. You may see Paddle’s name on the invoice, receipt or bank statement.

1. Open the invoice email from Paddle.
2. Open the invoice and select Pay now.
3. Choose one of the payment options shown and follow the steps to complete payment.

Can’t find the invoice or open the payment link?

Check the inbox and spam folder of the person who receives invoices for your site. If you still need help, contact FrostSmart Support with your site name and invoice number, if you have it. We can help you find the invoice or check the payment link.